Alarm Response Scotland

For over 25 years, Prime Secure has been supplying bespoke security solutions to customers across Scotland
Our alarm response and keyholding services are second to none, offering our commercial customers with any security breaches identified on your site attended in rapid fashion by a highly trained SIA accredited security team.

Effective alarm response services are critical to effectively preventing incidents of theft and vandalism when your site is unattended.


Prime Secure Systems Ltd t/a Prime Secure holds SIA approved contractor status for the provision of security guarding services.

What do our clients say?

Alarm Response Solutions

Prime Secure combine the latest in security technology, technical expertise, and unrivalled service to supply highly effective alarm systems to commercial clients across Central Scotland.

Knowing that your alarm system will be triggered in the case of an ongoing emergency situation is just one part of an efficient security system however, and how that emergency is handled is even more important.

By entrusting your alarm response services to Prime Secure, you will be guaranteeing a rapid response to any incidents that occur with a team of highly trained security officers deployed to your premises the instant a security breach is identified.

Who could benefit from our alarm response services?

Businesses across Scotland in a huge variety of different industries benefit from Prime Secure’s highly efficient cost effective alarm response service.

By entrusting this vital task to us, you will have complete peace of mind that alarm activations will be attended with the utmost professionalism by officers who are fully trained in dealing with live emergency situations.
Some of the clients that use our services on the most frequent basis are:

Construction Sites

The very nature of construction sites makes them common targets of burglars and vandals.

Often extremely large in size, construction sites have large quantities of expensive materials, equipment and machinery left lying around during the night that cannot be stored away for logistical reasons.

This means that having effective security in place is essential to avoiding theft that could jeopardise the profitability of your entire project.

At Prime we design bespoke construction site security systems using our market leading mobile CCTV towers and alarm systems, all monitored 24 hours a day from our alarm response centre.

Should a breach be detected we will have a team on site in minutes, checking the entire site for signs of intruders, forced entry, and resetting the alarm system.

Corporate Buildings

Offices, warehouses, and other corporate facilities are costly to run at the best of times, making up a large portion of most company’s expenditure.

The last thing that you need is to have to fork out even more as a result of property damage or to replace stolen goods.

By using a professional alarm response and keyholding service from Prime Secure, you can be confident leaving your premises unattended, safe in the knowledge that should a situation arise, we will be there the deal with it.

Void Property

Alarm response is a great way to save money when you have void property left unattended for a significant period of time.

Rather than having to pay for a manned security guarding presence at a void property 24/7 we can remotely monitor the alarm system and attend to the site only when needed.

We have local offices all over Scotland, meaning that wherever in the country your void property is located, we will have a team of highly trained guards on site in no time at all to carry out the protocols and security requirements we have agreed with you previously.

Keyholding Services

Keyholding is a key part of effective alarm response in Scotland.

By using the services of an experienced key holding company such as prime secure, you will make sure that your staff are not putting themselves in danger by attending to security breaches on your behalf, ensure ongoing incidents are dealt with in the appropriate manner, all whilst saving money on replacing lost goods and property repairs.

What is Keyholding?

Keyholding involved delegating a certain person or company to keep a set of keys to your premises that they can use in emergency situations.

Should your alarm system be triggered whilst the site is unattended, it is the responsibility of the keyholder to attend to the site, dealing with any incidents, securing the building, and resetting the alarm system.

They will also carry out more general tasks such as unlocking the premises at the start of the working day, and checking all is as it should be before locking up at end of play.

Some people choose to nominate a single member of their staff to carry out these tasks but, whilst this may work for very small companies, it is highly recommended that anyone with a business premises of any significant size use a professional security company for this extremely important task.

Benefits of professional Keyholding

If you are looking for the most efficient and effective security system possible for your company, using Prime Secure’s market leading keyholding service is a must.
Just some of the advantages of using a security expert for your key holding services include:

Emergency Contacts

As a professional security firm, we deal with emergency services on a regular basis.

If we attend an alarm activation on your site, and identify that an emergency situation is active that requires further support. we will quickly notify the relevant authorities, ensuring a rapid fire service or police response.

Alarm System Maintenance

In the vast majority of situations, the emergency services will not need to be called and our officers will be able to deal with any incidents there and then.

As experts in both alarm systems and CCTV, our officers will be able to check that your alarm system has not malfunctioned and that everything is in working order before leaving the site.

In the case of false alarms, they will also reset and prime the system again before leaving.

Keep staff safe

Using a professional keyholder means that you will not have to ask an untrained member of staff to attend potentially dangerous situations.

Save Money

By using the services of an SIA accredited security firm, you can save money in a number of different ways.

Firstly, you may receive lower insurance premiums as providers will be reassured that the risk of expensive repairs and replacements is less likely.

You will also be able to use the detailed incident reports provided by our officers to optimise your security for the future, making the risk of further incidents and the attached costs far less likely.

Contact Us Today

For a free consultation, or to speak to our expert team for more information on our alarm response Scotland or keyholding services, call us today on 0345 88 88 333.

Get in touch...

Contact/Landing Page Form

By submitting this form you consent to your data from this form being collected and stored to be used according to our privacy policy


Are you interested in joining a fast-moving company that puts its people first? Read on to find out more about life at Prime Secure. Join us at Prime Secure for a rewarding role with long term career opportunities.